Terms & Conditions
When placing your order with our dispatcher, please quote account number, company name and telephone number(s).
We require a minimum of one-hour notice to pick-up when reserving limousine, and one-hour notice in the event of a cancellation. Generally we try to remain as flexible as possible regarding bookings and try our best to accommodate ASAP orders with cars in the vicinity.
A " NO SHOW " OR " CANCELLATION " charge may be assessed if less than one-hour notice prior to pick-up location.
Any 407 ETR charges will be billed to the account.
A 10 minutes grace period is provided on pick-up other than at the Airport. After the grace period, waiting time will be charged accordingly.
All Airport pick-up for incoming flights must be Pre-arranged through our office, to allow our dispatch to monitor the arrival time. Add $10 for Airport Pre-Arrange fee for ( Sedan & Van & SUV's ), $20 for ( Stretches ). The passenger using the limousine, prior to arrival at Pearson International Airport must know procedures for airport pick-ups.
Our special meet and greet service is $45 per sign or per hour.
An automatic 15% gratuity will be applied to the account unless otherwise arranged through the office.
A 2% administration charge, with a minimum charge of $2.00 for invoice under $100.00, will be applied on every invoice.
Payments in full of all invoices are due upon receipt. Invoicing is done once a month at or near the beginning of the month.
If you have any difficulties at the Airport or the Commissioner has told you that there is no car registered under your name, it is your responsibility to call our dispatch office at 1-866-988-1911 at any time and we will assist you.
Otherwise a $45.00 " NO SHOW" will be charged for Sedan and a $75.00 for a Stretch.
Quick Reservation
Need to make a reservation? Use our convenient Quick Reservation Form to get your reservation started with Excel World Wide Limousine Services.Reserve Now
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