Frequently Asked Questions

Specify the place of departure in the “Pickup” field, and your destination – in the “Drop-off” field. You can choose the desired city, airport, train station, port, and hotel from the drop-down menu or enter the exact address of the place.

As soon as you find out that your flight is delayed, please inform your driver by calling the phone number sent to you before, Rosedale Limo support manager via email info@rosedalelimo.ca or in online chat.

The driver will meet you with the sign showing your first and last names, which you specified during the booking.

If a pick-up place is an airport, the driver will meet you at the exit of arrivals area of the airport after you passed passport control and claimed baggage.

If a pick-up place is a hotel, the driver will wait for you in the hotel lobby.